+---------------------------------------------------------------------------+
! Copyright (c) 1993-2000 HST High Soft Tech GmbH,     All rights reserved. !
+---------------------------------------------------------------------------+

HST product generating/Quality control


Table of contents
=================

1. Quality management system
2. Virus protection
3. ISDN-InfoServer
4. Web server
5. Contact
6. Miscellaneous


1. Quality Assurance System
============================

HST has set itself the goal of becoming one of the leading manufacturers in
the field of PC-aided narrowband/wideband ISDN communication. We wish to
create our IT solutions with optimal efficiency and consistently high quality,
the prerequisites for the success of our company.

These aims enable us to derive our key principles of quality:

Our foremost principle is to meet the needs and fulfil the expectations of our
customers. In a dialogue between business partners, we determine the
customer's wishes and specify the quality requirements with regard to our
products. We then put these into practice.

In order to guarantee the quality of our products in the long term, we need to
take preventive action at the outset, such as organising quality-related
processes and maintaining the high degree of motivation of our staff, e.g. by
enabling them to acquire relevant technical qualifications.

The quality of each step in production plays a major role in our internal
business processes. Each member of staff plays two roles within this chain,
namely that of the customer as well as the supplier. It is the fundamental
duty of every member of the team to identity possible faults in our products
at an early stage, eliminate these, make sure they are avoided in future as
well as make economic use of all available resources.

The quality-related processes that are directly or indirectly connected with
meeting customer requirements and fulfilling customer expectations are set
down in the HST quality assurance system, which is based on the German
standard DIN EN ISO 9001. Each process is regularly examined with respect to
its actual quality and effectiveness.



2. Virus protection
===================

The files available on this data carrier were tested with latest antivirus
utilities as well as by in-house HST methods. No viruses could be detected.

WARNING!!! This only applies to the original carrier supplied by HST. The
files placed on the internet and on the ISDN-InfoServer at Bremerhaven were
tested for viruses by the same procedure. On the ISDN-InfoServer this only
applies to drives with read-only access for external calls (see section 3
ISDN-InfoServer/ ISDN drives).


3. Web server
=============

The HST Web server has been available in the internet since the beginning of
May 1996:

   http://www.hstnet.de

Updates:

   http://www.hstnet.de/4_downloads


4. ISDN-InfoServer
==================

Access number of the ISDN-InfoServer Bremerhaven

At Bremerhaven the ISDN-InfoServer has been available since the end of 1992.
It can be accessed 24 hours a day throughout the year using the following
ISDN access number:

   ISDN-InfoServer   +49-471-1 40 17 (EuroFileTransfer/HST IKernel)

The ISDN-InfoServer is run in a hybrid mode. It can be called using either
the HST IKernel high performance or the EuroFileTransfer (ETS 300 075)
protocol.

Additionally, the bit rate is automatically adapted from 64 kbit/s to
56 kbit/s when, for example, a call is being made from the U.S.

ISDN drives

The ISDN-InfoServer provides several ISDN drives:

   Drives      Function       Rights
  ----------------------------------------------------------------
   C:          Guest test     All
   I:          Guest info     Read
   M:          Mail to HST    Write (Files are hidden)

There are additional ISDN drives that have been set up specifically for
updating various products such as Saphir, FileManager (DVS), etc. A user name
is usually required in this case:

   Drive    Function             Rights      User name
  ----------------------------------------------------------------
   S:       Saphir Update        Read        SAPHIR
   F:       DVS Update           Read        FM
   V:       Virtual CAPI Update  Read        VAPI

The ISDN-InfoServer can be used in the following fields:
- Distant station at implementation, tests, measurements, installation, etc.
- Requesting minor updates (i.e. User SAPHIR: ISDN drive S:\BETA\...)
- Requesting documentation (i.e. User SAPHIR ISDN drive S:\DOC\...)
- Placing mails, traces, etc.
- and many more

Access number ISDN-InfoServer Hamburg

If you have purchased this product from HST Projekt- und Vertriebsgesellschaft
mbH, please contact HST Projekt- und Vertriebsgesellschaft mbH if you need
support and use the ISDN-InfoServer at Hamburg:

   ISDN-InfoServer   +49-40-89 96 31 44  (EuroFileTransfer/HST IKernel)

You can also obtain minor updates of our software products using the
ISDN-InfoServer at Hamburg. Please contact our support service at Hamburg.


5. Contact
==========

   Development & Research

   HST High Soft Tech Gesellschaft
   fr Telekommunikation mbH
   Stresemannstrae 46
   D-27570 Bremerhaven - Germany
   Fax  +49 4 71-92 22-09
   ISDN (EFT) +49 4 71-1 40 17
   http://www.hstnet.de


   Sales & Service

   HST Projekt- und Vertriebsgesellschaft mbH
   Wichmannstr. 4 (Hs. 10/Nord)
   D-22607 Hamburg - Germany
   Tel. +49 40-89 71 81-0
   Fax  +49 40-89 71 81-33
   ISDN (EFT) +49 40-89 96 31 44
   http://www.hstnet.de
   E-Mail vertrieb@hstnet.de
   E-Mail service@hstnet.de


6. Miscellaneous
================

All our software products are covered by our general HST High Soft Tech
Standard Software License Agreement, that is enclosed with the products.

Changes and errors excepted.

HST, CDMS, DVS, IKernel, Saphir and Virtual CAPI  are registered trademarks
of  HST High Soft Tech Gesellschaft fr Telekomunikation mbH.

All other trademarks and registered trademarks are the property of their
respective owners.


