There is a telephone company out there that's
top notch. WHAT???? How can
ANYONE say there is a phone company that's
first rate. Dearies... I
am! The name of this
Telecommunications Wonder is E-Spire. I
was introduced to them by a good friend who
is an ISP. He told me they would
embarrass BellSouth in every way
imaginable. I had my doubts. But
I knew this gent rather well and he had yet
to give me bad information so.... I moved all
of our services to E-Spire. Analog
phones, Digital lines and all the ancillary
services BellSouth makes such a big deal
of. I was so irked at BellSouth for
charging me interest on fees and charges
placed on my phone bill by a long distance
carrier I had NOT subscribed to. (They
call that Slamming) Some geeked neck jerk who
was working for commissions whacked me a shot
with MCI.... Now MCI is a reputable
company right? Sure they are. Just like
BellSouth. It took well over a year to
get the charges MCI was hammering me with
credited and that was only after I had proven
the line they had their LD service attached
to was used as a full time computer
connection to my ISP! That was one of
our ISDN lines. Meanwhile for the
entire year the Icepick Willies at BellSouth
were busy charging me interest on the unjust
MCI charges. MCI credited my
account.... but BellSouth has YET to remove
or credit the account with their
"interest" charges ... Then, I find
AT&T has now and been for some time
charging my other ISDN account (also a
dedicated PC line) a monthly service fee for
LD service. As it too was not being
paid... BellSouth was happily charging me
interest on that one too! After about a
year these amounts add up. So, now the
bottom line is BellSouth has blown away a
good customer and E-Spire has won over not
only a customer but a very vocal
disciple.
Next week, I'll begin a series of short
articles about the development of our full
E-Spire service...
I could be wrong but I don't think so... If
you think I am... by all means, let me hear
from you. |