From the Editor's Desk...
There is a telephone company out there that's top notch. WHAT???? How can ANYONE say there is a phone company that's first rate. Dearies... I am! The name of this Telecommunications Wonder is E-Spire. I was introduced to them by a good friend who is an ISP. He told me they would embarrass BellSouth in every way imaginable. I had my doubts. But I knew this gent rather well and he had yet to give me bad information so.... I moved all of our services to E-Spire. Analog phones, Digital lines and all the ancillary services BellSouth makes such a big deal of. I was so irked at BellSouth for charging me interest on fees and charges placed on my phone bill by a long distance carrier I had NOT subscribed to. (They call that Slamming) Some geeked neck jerk who was working for commissions whacked me a shot with MCI.... Now MCI is a reputable company right? Sure they are. Just like BellSouth. It took well over a year to get the charges MCI was hammering me with credited and that was only after I had proven the line they had their LD service attached to was used as a full time computer connection to my ISP! That was one of our ISDN lines. Meanwhile for the entire year the Icepick Willies at BellSouth were busy charging me interest on the unjust MCI charges. MCI credited my account.... but BellSouth has YET to remove or credit the account with their "interest" charges ... Then, I find AT&T has now and been for some time charging my other ISDN account (also a dedicated PC line) a monthly service fee for LD service. As it too was not being paid... BellSouth was happily charging me interest on that one too! After about a year these amounts add up. So, now the bottom line is BellSouth has blown away a good customer and E-Spire has won over not only a customer but a very vocal disciple. Next week, I'll begin a series of short articles about the development of our full E-Spire service... I could be wrong but I don't think so... If you think I am... by all means, let me hear from you.

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